Twitter for Business

What can Twitter do for your business    

Twitter is a communication platform that helps businesses stay connected to their customers. As a business, you can use it to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, partners and other people who care about your company. As an individual user, you can use "tweet" to tell a company (or anyone else) that you've had a great, or disappointing, experience with their business, offer product ideas, and learn about special offers.

Businesses of all kinds, including major brands, increasingly find that listening and engaging on Twitter leads to happier customers, passionate advocates, key product improvements and, in many cases, more sales. Review the Twitter basics here: Twitter Basics 101.

Hallaron Public Relations can set-up your Twitter business account, manage regular tweets and content, and even tie your account directly to your company blog, news feed, or Facebook business acount, so your tweets are posted automatically.

 

Why use Twitter for Business?

• Manage your brand and raise awareness
• Publish company news, links, alerts, and updates
• Monitor your reputation, read what others are saying about you
• Gather business intelligence, follow industry sites, experts, competitors
• Publicize sales specials, promotions, and offers
• Communicate with employees, internal communications accessible via mobile phone
• Communicate directly with customers as a group or one-on-one
• Make customers feel special with behind-the-scenes info on your company
• Blast crisis management information to customers and followers
• Tweet photos in real-time
• Use Twitter Search to monitor local, national, and world news, web trends

Twitter Search in Plain English from CommonCraft.com.